Frequently Asked Questions (FAQs)
1. What makes Fabrizar teddy bears different?
Fabrizar teddy bears are crafted with love, using premium plush materials and hypoallergenic stuffing. Each bear is designed to be soft, safe, and long-lasting — perfect for babies, kids, and adults alike. We’re proudly based in the USA and hand-finish every product for quality and charm.
2. Are your teddy bears safe for newborns?
Yes. Many of our bears are made specifically with infants in mind. They are free from small parts, use non-toxic materials, and meet ASTM safety standards. Always check the product description for age-appropriate labeling.
3. Do you offer personalized teddy bears?
Absolutely. We offer customization options including name embroidery on paws or T-shirts, custom tags, and gift packaging. Personalized items make meaningful gifts for birthdays, baby showers, or special occasions.
4. How long does shipping take?
Orders typically ship within 1–3 business days. Standard delivery across the USA takes 3–7 business days, depending on your location. Expedited shipping options are also available at checkout.
5. Do you ship internationally?
At this time, we only ship within the United States. We’re working on expanding to international customers soon.
6. Can I return or exchange my order?
Yes. We accept returns within 14 days of delivery, provided the item is unused and in original condition. Personalized items are non-returnable unless there is a defect. Visit our Returns & Exchanges page for full details.
7. How can I contact customer support?
You can reach us at help@fabrizar.com or through our Contact Us page. We typically respond within 1 business day.
8. Do you offer bulk or wholesale orders?
Yes. If you’re interested in bulk gifting, event orders, or wholesale partnerships, please email us at help@fabrizar.com with your request, and our team will be happy to assist.